Currently, our primary payment method is through Stripe, ensuring a secure and reliable transaction process. However, we understand the need for flexibility in payment options.

If you prefer to use a wire transfer or another payment method, please don't hesitate to reach out to us at rajan@thevectorbox.com for further assistance.

Absolutely! If you already have designs for your website, we welcome you to share them with us. Our team will meticulously review your designs and make any necessary adjustments to ensure they align with optimal web development and UI/UX standards.

Please send us your designs, assets, fonts, and other relevant materials to rajan@thevectorbox.com, mentioning the email ID used to book your service slot.

The client is responsible for purchasing the Basic Webflow Plan. Don't worry if you're unfamiliar with this process – we're here to guide you every step of the way.

Additionally, you'll need to provide us access to your hosting panel. This access is crucial for us to update the records and ensure that your website is set up correctly and efficiently. Our team will work closely with you to navigate these steps, making the process as smooth and hassle-free as possible.

Our refund policy is straightforward. We process refunds in specific scenarios, such as if we accidentally overbook our services or if the project scope is not clearly defined.

Refunds are also considered if the client is unresponsive or unable to provide the necessary information or resources required for the project.

However, it's important to note that once the site is created and delivered, we do not offer refunds.